If you’re a Houston, TX resident who’s had their car towed from a private lot, you may be wondering what rights you have. We’ll cover the basics of private property towing in Houston, TX, and provide tips for handling a tow situation. Stay calm and follow these steps if your car is towed from a private lot. More can be found here.
If you find yourself in a situation where your car has been towed from private property, it can be a bit of a nightmare trying to get it back. Private property towing companies are not regulated by the city like Houston’s public tow truck drivers are, so they can often be less than cooperative when it comes to returning vehicles. Learn more about Private Property Towing in Houston, TX: How to Avoid Getting towed from a private property.
Remain calm and polite. The tow truck driver is not responsible for the fact that your car was towed; they are just doing their job. Arguing with them will only make things more difficult.
Ask for the name and phone number of the company that towed your car. This information may come in handy if you need to file a complaint.
When you call the towing company, get all relevant information about your car, including make/model and license plate number (if known). This will help them locate it faster when they arrive at their lot or facility.